Solutions · Rapid Decision Framework · Case
Case · University hospital · Switzerlanddraft · copy pass

An Integration Competence Center, defined from scratch

A university hospital was building its first Integration Competence Center. They had a mandate and a budget, but no process, no governance and no shared idea of what an API should look like.

1ICC operating model
5quality gates defined
0point-to-point interfaces in the new wave
Challenge

Where they stood

Every department integrated its own way. Clinical, administrative and research systems talked through point-to-point interfaces nobody owned, and every new project restarted the same arguments.

Approach

What we did

We applied Idea2API to define the operating model: API lifecycle and quality gates, governance roles, design standards and the tooling to support them, then coached the new team through its first real APIs.

Outcome

What changed

A working ICC with an agreed process, a governance board that meets, and a first wave of APIs delivered under the new standards. The framework now travels with every new integration request.

Client name withheld by agreement. References available on request.

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One structured engagement. 3–6 weeks. A decision your team actually stands behind.

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